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Privacy Policy

Last Updated: July 16, 2026

At Saarthi Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website (saarthi-travel.in) and use our intercity taxi and travel services.

1. Information We Collect

We collect only the essential personal details required to schedule, process, and execute your trip bookings. This includes:

  • Full Name: To identify and address you for vehicle allocations and gate transits.
  • Mobile Number: To contact you for driver assignment, route updates, and receipt deliveries via phone call or WhatsApp.
  • Pickup & Drop Locations: To estimate trip distance, calculate pricing, and navigate our drivers.
  • Travel Date: To schedule dispatch times and guarantee vehicle availability.
  • Number of Passengers: To assign a vehicle with the appropriate seating capacity.

2. How We Use Your Information

Your information is used solely for the following business purposes:

  • Processing your cab bookings and sending instant confirmation details.
  • Contacting you via voice calls or WhatsApp chat for dispatching driver coordinates.
  • Answering customer inquiries and providing 24/7 route support.
  • Sending transactional updates, booking alterations, and feedback queries.

3. Data Protection and Third Parties

We enforce strict security measures to protect our database. Saarthi Travel does not sell, rent, trade, or distribute your personal details to third-party marketing companies. Your contact details are only shared with our assigned drivers to facilitate pickup navigation.

4. WhatsApp & External Links

Our website utilizes a quick submission system that redirects booking inputs to a deep-linked chat on WhatsApp. Please note that using WhatsApp redirects you to their platform, which is governed by WhatsApp's own privacy guidelines and terms.

5. Contacting Us

If you have any questions about this Privacy Policy, wish to access your data, or request the deletion of your contact history from our log records, please contact us: